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 Hospital Manager™ is a comprehensive accounts receivable/patient billing system that integrates hospital functions such as ADT, census, patient and insurance billing, reporting, accounts receivable and credit and collections.

 

System Highlights

 Overall system features  Admission functions  Patient Charge entry
 Medical records management  Cash receipt management  Statement processing
 Billing options  A/R management  Financial

 

System Features

  • System continuity
    • Quick Data Access with Tabbed Screens
    • Consistent Control Panel throughout the system
    • Push Button Access throughout to Lookup Files
  • Guarantor Driven System - tracks information by admission, patient and guarantor.  The guarantor’s alphanumeric code can be tied to an infinite number of patients and their admission records, eliminating duplicate input.
  • Import and Export capability for charges, payments, patient and guarantor information, admission information and other billing system data.
  • Pull Down Menus - provide access to all validation files in Patient Screen and Admissions Screen.
  • Multiple Admission Face Sheets - are user-defined for Outpatient, Inpatient, ER, Home Health and Nursing Home Admissions and Clinic Superbills.  These, as well as data cards, can be printed at various print locations on the network.
  • User Friendly System - provides many validated fields to ensure correct data entry and allows revisions to be made easily.
  • Patient Master File - is maintained on-line indefinitely, thus eliminating the need to maintain manual index card files.  It is also fully integrated with the Census and Accounting modules.
  • Security - provides facilities with user-level access to the system features, whether by group or individual specifications.
  • ISD Staff - provides facilities documentation and training of new features and functions.

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Admissions

  • Soundex Lookup - allows for sound alike lookup for misspelled names or updated official names for required consistency for billing.
  • Multiple Census Records - allows for tracking patients through the facility from one service type to another for a single admission.
  • Instant Access to Guarantor and Insurance Files - is available through tabbed screens.
  • Instant Access to Admission History - is available through push buttons on screen.
  • Admission Number - is assigned by system when record is saved.
  • Multiple Search Capabilities - search by social security number, admission number, patient (Medical Record) number, and full or partial patient name or guarantor name.
  • Import/Export Capabilities - from external physician billing systems.
  • Bed Occupancy - is maintained, as well as availability.
  • Pre-Admissions - can be created prior to service date.
  • Open Accounts for Patient - can be reviewed at the time of admitting.
  • Admission Census - tracks patients by patient type, accommodation code, admit service and status.
  • Recurring Admissions - allow for serial services provided to be included on one admission, yet billing each month’s services on an automatic incrementing suffix attached to the admission.
  • Comments - notify admitting personnel of important information (i.e. those required to pay cash) and transfer notes to Comments in AR Management.
  • MSP Questionnaire - is available for on-line entry at time of admission.
  • Displays 72-hour Rule - warnings if admission falls within the date range.
  • Charges - can be entered from Admissions and superbills printed immediately.
  • Patient and Admissions Master Files - are the one master data bank for all types of patients and their admissions, whether hospital, clinic or long-term care.
  • Specimen Stickers - can be created.

Admissions Reports

  •  Admission/Discharge Report
  • Admissions by User Initials
  • AKA Names Different from Official Names
  • Bed Occupancy Listing
  • Bed Occupancy Report
  • Bed Occupancy Report by Physician
  • Bed Occupant Listing
  • Census Record Listing
  • Census Report – Alphabetical
  • Census Report at Midnight
  • Daily Census Report
  • Daily Census Room Report
  • Data Card
  • Discharge List
  • Discharge Patients by Insurance Company
  • Discharge Patients by Zip Code
  • Discharge Register
  • Expired Patient Register
  • Guarantor Master File Summary
  • Guarantor Number and Name Listing
  • Insurance Company Master File Listing
  • Listing of Patients by Patient Number
  • Medicare 72-Hour Admissions Report
  • Newborn Register
  • Observation Patients Log
  • Outpatient Count
  • Patient Alphabetical Listing
  • Patient Listing in Account Number Order
  • Room Numbers/Beds Available
  • Room List

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Patient Charges

  • Charge Data Validated - at the time of entry, such as charge master id number, description and unit price.
  • Editing Charges - is allowed on all charges entered.  Entries can be edited until posted to the accounts.
  • Multiple Session/Batches for multi-user entry.
  • Charge Totals by Admission and by Batch - are accumulated and presented on screen to aid in the balancing.
  • Multiple Lookup Options - are provided by patient, admission or guarantor.
  • View Billing and Census Information from Charge Entry Screen.
  • Import capabilities from lab, radiology or pharmacy systems.
  • Daily Room Charges - are automatically generated from the daily census report.
  • Charge Transfer Utility - allows for efficient charge reversal and moving charges from one admission to another.
  • Unit Price Access - can be turned on or off for users to modify charge prices.
  • CPT-4 Modifiers - can be attached by users to CPT-4 charges at time of entry.
  • Optional Day-End Processing - allows staff to be more efficient with their time, eliminating the need to post sessions during the workday. 
  • Hospital and Clinic Charges - are entered and posted in the same process.

Patient Charges Reports

  • Charge Master by Department
  • Charges Listing by Description
  • Charges Table by ID#
  • Daily Charges Log Sheet by Post Date
  • Daily Charges Log Sheet by Service Date
  • Patient Charges Batch Report
  • Patient Charges by Admission Number
  • Patient Charges by Department
  • Patient Charges Errors Report
  • Periodic Charges Summary Report
  • Unposted Patient Charges

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Medical Records

  • CD9 and CPT4 Validation and Lookup - aids in the instant access to lookup files.
  • PRO Review Tracking  - is facilitated in Hospital Manager™ by allowing for date, summary notation and extensive memo comments.
  • Medical Records Stat Cards - can be printed directly from the Medical Records module in a format consistent with existing stat cards.
  • Chart Locator - allows for the tracking of medical record charts.
  • Prints Line Labels for Stat Cards - to save time in updating stat cards with new admission information.
  • File Labels - can be formatted according to Medical Records department specifications and printed from the medical records module.
  • Provides for User-Defined Data Files - which can contain data file fields from the files in Hospital Manager™, as well as user-defined fields for special studies and data tracking.
  • Direct Access to Encoder/Grouper - allows for DRG grouping and encoding.  Directly imports into Hospital Manager™ Medical Records module, extracting the information from the Patient Registration and Accounting modules.
  • Multiple Lookup Options - by admission number or patient name.
  • Push Buttons access history information.
  • Medical Records Work Queue - provides a report for staff of all uncoded admission records.
  • Fully Integrated with Census and Patient Registration - to reduce re-keying and eliminate errors.
  • Statistical Reporting Capabilities -address management needs for case mix analysis, utilization review, concurrent review and patient biographical and geographical studies.
  • Expired Patient Register - provides listing of deceased patients based on the discharge disposition of 20 (expired).
  • Patient (Medical Record) Number - is a unique number from the visit, or admission, numbers.
  • Automatic Patient Number - is assigned by system; however, there is a field in Patient Registration for a second patient number to be entered manually

Medical Records Reports

  • 10 DRG Transfer Rule Report
  • Bed Occupancy Listing
  • Bed Occupancy Report
  • Bed Occupancy Report by Physician
  • Bed Occupant Listing
  • Census Record Listing
  • Census Report – Alphabetical
  • Census Report at Midnight
  • CHA Monthly Report of Revenue by FC
  • Daily Census Report
  • Daily Census Room Report
  • Detail Principle Diagnosis Codes
  • Diagnosis Analysis Report
  • Diagnosis Index
  • Diagnosis Index – Multiple ICD9s
  • Discharge Data Edit Report
  • Discharge Data Review Report
  • Discharge Disposition by Location
  • Discharge List
  • Discharge Patients by DRG Code
  • Discharge Patients by Insurance Company
  • Discharge Patients by Zip Code
  • Discharge Register
  • DRG Analysis Report
  • DRG Payment Report
  • Expired Patient Register
  • ICD9 Summary
  • Listing of Patients by Patient Number
  • Log Report
  • Medical Records Card Preparation
  • Medical Records Census Report
  • Medical Records Master Patient Index
  • Medical Records Report by Physician
  • Medical Records Report by Surgeon
  • Medical Records Specialty Clinic Report
  • Medicare Encoding Status Report
  • Monthly Census Report
  • Monthly Statistical Report
  • Monthly Statistical Report by Accommodation Code
  • MR Diagnosis and Procedure Report
  • Newborn Register
  • Observation Patients Log
  • Outpatient Count
  • Patient Listing in Account Number Order
  • Physician Index
  • Physician Master File Listing
  • Physician Utilization Report – Referring
  • Physician Utilization Report with Age
  • Procedure Analysis Report
  • Procedure Index – Multiple ICD9s
  • Residents Listing
  • Room Numbers/Beds Available
  • Room List
  • Transcription Report

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Cash Receipts

  • Guarantor/Patient Lookup with Balances - aids in the entry of payments to the system.  All required information is available on screen or through hot-key access.
  • Editing Payments - is allowed up until the time they are posted.
  • Cash Reports - are conveniently available from the cash receipts entry area for quick balancing.
  • Calculates Adjustments - automatically at the time payments are entered.
  • Automatic Lookup of Payment and Adjustment Codes - at the time of payment entry.
  • Enter Payments and Adjustments at the same time on payment entry screen.
  • Bad Debt Write-offs and Reversals - transfer account balances to and from in-house AR collections, collection agencies or litigation.  Transaction shows in payment detail in the AR Management screen.
  • Bad Debt Accounts - are maintained on the system after write-off.  All charge, payment and billing transactions are available for review and correction.
  • Multiple Session/Batches for multi-user entry.
  • Balances Session Payments and Adjustments during the data entry process.
  • Optional Day-End Processing - allows staff to be more efficient with their time, eliminating the need to post sessions during the workday.
  • Financial Class - is updated automatically by the system when the payor code is attached to the payment.
  • Easy Entry - aids in large Medicare, Medicaid and Insurance remittance forms.
  • Electronic Remittance Advise - can be programmed to download and post into the system.

Cash Receipts Reports

  • Adjustment Calculation Report
  • Adjustment Journal
  • Adjustments to A/R
  • Cash Receipts Batch Report
  • Cash Receipts Journal
  • Cash Receipts Report
  • Credit Balance Report
  • Credit Balance Report – With Remarks
  • Credit Balances by FC
  • Payments and Adjustments by FC and PT
  • Payments/Adjustments to Bad Debt Accounts

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Statements

  • User-defined Messages - are available and show up on statements in accordance with the aging of the account.
  • Detailed Statements - can be produced at any time.
  • Statements - can be printed directly to a printer on plain paper or to a file.
  • If sent to a file, it can be viewed, searched and printed from within Hospital Manager™.
  • User-defined Remarks - are automatically shown for payments.
  • Multiple Groups - allows statements to be created for more than one type of statement group.
  • Individual Statements - can be generated by admission and sub-account, guarantor, or patient number.
  • Statement Audit Trail - provides the reviewing and printing of previously processed statements.
  • Patients Are Informed - of insurance status, as well as the private pay portion.
  • Holds - can be placed on designated financial classes to hold them from printing until payment is received, i.e. Medicare.
  • Selected Admissions - can be held from printing and are marked in the AR Management screen.
  • Statements File - can be exported to an external billing service.
  • Statement Groups  - have options of whether or not to print zero balance statements, zero balance accounts, unbilled accounts and accounts with credit balances.
  • Generate and Print Statements - by alpha range of guarantor’s last name initial.
  • Statement Messages report - is available.

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Insurance Billing

  • Bills on either a UB92 or a HCFA 1500 for hospital and physician billing, including for the same visit.
  • Full Editing and Validation - is provided by the system through an extensive array of both hard edits and soft edits (controllable by the user).
  • Multiple Sessions/Batches for multi-user processing.
  • Interim Billing - generates cycle/interim bills on demand or based on days or dollars.
  • Rebilling - flexible rebilling by rebill only, rebill and late charges, late charges only or split bills.  Claims can be altered and rebilled with corrections at any time.
  • Claims are Saved to History - and accessible for printing when necessary.
  • User-Defined Billing Groups - allows grouping by financial class and patient type into four different categories, which are Monthly, Cut-off Date, Interim and Discharge.
  • Each Bill Dropped - creates a record used to track payments, adjustments and charges for that claim.
  • Print or Electronically Transmit Claims - either by a single claim or for an entire batch from current or history files.
  • Automatic Secondary Billing - bills secondary insurance after primary insurance pays and does not require user intervention to change the financial class.
  • Interfaces with Clearing Houses and Claims Processors - and conforms to HCFA standards.
  • Diagnosis Completion - is required on the claim prior to download.
  • Medicare and Other Insurance Logs - are maintained automatically by the system.
  • Bill Group Edit Reports - can be printed in various orders: by admission number, patient number, guarantor number, and patient name or guarantor name.

Insurance Billing Reports

  • Accounts with Identical Primary and Secondary Insurance
  • Bill Status Report
  • Billed Accounts Report
  • Insurance Billing Dates
  • Insurance Company Master File Listing
  • Insurance Ready to Bill – 1500
  • Insurance Ready to Bill - UB92

Itemized Statement

  • Medicare 72-Hour Admissions Report
  • Secondary Billing Remittance Report
  • Secondary Billing Report
  • Secondary Insurance Status Report
  • Superbill
  • Superbill – Nursing Home
  • Superbill by Guarantor
  • Unbilled Claims Report

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A/R Management

  • Tracks by Follow-up Date - to facilitate follow-up activities on delinquent accounts.  Reports can then be created for callback schedules.
  • Easy Access to Information - is provided through a series of push buttons and menu selections for the specific admission record selected.
  • Allows access to the standard lookup functions of the system, such as Patient Registration and Admissions.  Other detailed information is also provided, i.e. charge and payment detail.
  • Comments Memo Field - for each admission record holds detailed summaries of collection efforts, as well as automatic entries for insurance billing dates, amounts and personnel involved. The field will hold an unlimited amount of data.
  • Insurance Rebills - can be requested from the Credit & Collections module as well as the normal insurance billing process.
  • User-Defined Letters - allow for the quick and targeted responses to collection efforts.  There is no limit to the number of letters that can be available to be printed.
  • Account Billing Screen - separates UB92 and 1500 billing information and displays information such as insurance bill dates and bill totals.  Information is available even after written off to bad debt.
  • Process Module - is available for the production of mass dunning notices, small balance write-offs and bad debt write-offs.

A/R Management Reports

Account Action Reports:

  • Account Action Report by Insurance
  • A/R Detail Analysis
  • A/R Reconciliation
  • A/R Summary Analysis
  • Accounts Receivable by A/R Account Number
  • Aging Analysis by A/R Type with Cutoff Date
  • Aging Analysis by FC & PT with Cutoff
  • Aging Analysis by FC with Cutoff
  • Aging of Accounts by Account # With Cutoff
  • Aging of Accounts by A/R Type with Cutoff
  • Aging of A/R – 12 months
  • Aging of A/R by Guarantor
  • Aging of A/R by Insurance Type
  • Aging of A/R – By Cutoff Date
  • Aging of A/R by Insurance Type – By Admissions
  • A/R Distribution Report
  • Billed Accounts with No Payment
  • Collection Accounts Report
  • Collection Adjustment Report
  • Collection Payment and Adjustment Report
  • Collection Payment Report
  • Collection Percentage Report
  • Credit & Collections Follow-Up Report
  • Demand A/R Aging Analysis by Bill Date
  • Guarantor Activity
  • Master Aging Report
  • Number of Accounts by A/R Type
  • Overdue Notices by Insurance Class

General Reports:

  • User-defined Reports - can be developed by modifying existing system reports or can be built from scratch.  These user-defined reports can then be included in a categorized menu of reports.
  • Standard System Reports - number in excess of 150 and the list continues to grow.
  • Relational Query By Example (SQL) - is an extremely powerful data access system.  Virtually all information in Hospital Manager™ is available through the query-by-example process.  This ability is thought to be so important that we provide two full days of training on RQBE and report writing and modification.
  • Report Output - can be directed to a file, the screen, or a printer.
  • Reports Saved to a File - can be printed later from within Hospital Manager™.
  • Management Statistics - are generated by various reports available to users.  All reports have option grids that allow users to define how the report is run and what information is gathered.
  • Virtually All Information - that is in the system can be expressed by the reports already created in the system or by utilizing the query reports writer.

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Financial

  • All Detail is Maintained - to create an audit trail to the General Ledger.
  • Aging Reports - are calculated from cut-off date or by period, thus allowing reports to be printed at any time.
  • Periods Can Remain Open - and can be closed after starting the next fiscal period.

Financial Reports

  • A/R Detail Analysis
  • A/R Reconciliation
  • A/R Summary Analysis
  • ER Revenue by Charge Number
  • ER Revenue by Payor
  • Financial Summary Report
  • Log Report
  • Log Report Summary
  • Management Statistics by Department and Revenue
  • Management Statistics for PT
  • Management Statistics Report
  • Master Aging Report
  • Monthly Statistical Report
  • Report of Monthly Receipts
  • Revenue by Department and FC
  • Revenue by Department and CPT4 Code for PT
  • Revenue by FC and Procedure Code for PT
  • Revenue by FC and Procedure Code Summary
  • Revenue by FC and PT
  • Revenue by FC and GL #
  • Revenue by FC and Patient #
  • Revenue by Physician and FC
  • Revenue Journal - In Alphabetical Order
  • Revenue Journal - GL Account # Order
  • Revenues by Physician
  • Statement of Revenues
  • Summary Charges by Zip Code and Patient
  • Trial Balance Report
  • Units of Service Report

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